Privacy Policy

Last updated: September 16, 2026

At Whimsy Made, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, submit a custom order request, or sign up for communications from us.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

• Your name

• Email address

• Phone number

• Shipping and billing information

• Information you provide when placing an order

• Information you provide through our custom order request form

• Information you provide when signing up for emails or other communications

• Any other information you voluntarily provide to us

We only ask for information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your order

• Respond to questions and customer-service requests

• Process custom order requests

• Provide information you've requested

• Send marketing emails or other communications when you have chosen to receive them

• Improve our website, products, and customer experience

• Prevent fraud and protect the security of our website and transactions

• Meet legal and business requirements

3. Payments

Payments made through our website may be processed by Stripe. We do not directly store your full credit or debit card number.

Stripe may collect and process payment information according to its own privacy policy and terms.

4. Website and Service Providers

Our website is hosted and operated using Hostinger. We may use Hostinger's services to operate our website, process forms, manage orders, and communicate with customers.

We may also use Hostinger Reach to manage email communications and newsletters.

These service providers may process information on our behalf as necessary to provide their services.

5. Email Communications

If you choose to subscribe to emails from Whimsy Made, we may use your email address to send newsletters, updates, promotions, or other information about our shop.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

6. Custom Orders

If you submit a custom order request, we may use the information you provide to communicate with you about your request, discuss customization options, provide pricing, and fulfill your order if you decide to purchase.

Please avoid submitting sensitive or unnecessary personal information through our custom order form.

7. Cookies and Similar Technologies

Our website and the services we use may use cookies or similar technologies to operate the website, remember preferences, understand website usage, and improve the customer experience.

Third-party services used on our website may also use cookies or similar technologies according to their own policies.

8. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, such as:

• Payment processors

• Website and hosting providers

• Email and communication providers

• Shipping and delivery services

• Other providers necessary to fulfill your order or provide requested services

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

9. How We Protect Your Information

We take reasonable steps to protect the personal information we collect. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. How Long We Keep Information

We keep personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Children's Privacy

Our website is not intended for children under the age of 13 to independently provide personal information or place orders.

If a parent or guardian believes that a child has provided personal information to us without appropriate permission, they may contact us so we can address the situation.

12. Your Choices

You may contact us to ask about the personal information we have about you or to request that we update or delete information where applicable.

You can also unsubscribe from marketing emails at any time by using the unsubscribe option included in those emails.

Some information may need to be retained when required for legal, accounting, security, or legitimate business purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business, website, or services change.

When we make changes, we will update the “Last updated” date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or how Whimsy Made handles your information, please contact us:

Whimsy Made
Email: [Your business email]